Your course access.

Accounts and purchases

Create your own account and verify your email before buying. Access belongs to the purchasing account and appears once payment has been verified. If confirmation is delayed, your dashboard will show that the payment is still being checked. Contact us with your order reference if you need assistance.

Access periods

Each course displays its access period before purchase. Where a fixed period applies, it begins when payment is confirmed. Your dashboard shows its expiry date. “No fixed expiry” means no scheduled expiry date; it is not a guarantee that the service will operate forever.

Learning and replay

Work through lessons in sequence. Watching 95% of a lesson unlocks the next. You can rewind, resume and replay completed lessons while your course access remains active.

Personal use and sharing

Use your account for your own learning. One active viewing session is allowed at a time. Login sessions expire after 24 hours. An authenticator can add account protection; administrators must verify one for management access. Switching the session to another device stops continued access in the previous window. Video links expire, and the player may display a name and account reference. These controls discourage sharing; they do not make videos impossible to record.

Account and progress data

The Academy uses your name, email address, purchase records, lesson progress and a browser viewing identifier to provide access and support. Protected cookies maintain your login and help prevent unwanted requests. Security records may include account references, actions, timestamps and a keyed hash of a network address to help detect abuse. Payments are handled by PayFast. The Academy does not store your card details. Authentication and learning records are processed through Supabase, and video delivery is handled through Cloudflare Stream. These services may process data outside South Africa. For account or data requests, contact hello@tfcoc.co.za.

Help with access or a purchase

If a course does not appear, a lesson fails to play, or you want to raise a purchase concern, email hello@tfcoc.co.za with your account email and order reference. Do not send your password or card information. Purchase-specific refund terms must be supplied before checkout opens; this page is an explanation of the platform and does not replace those terms.